Here are helpful links on the topics of Alternative Dispute Resolution (ADR) and Conflict Resolution.
American Arbitration Association (AAA)
AAA provides information on mediation, arbitration, and all methods of dispute resolution, including arbitrations and mediations.
JAMS
JAMS is the largest private alternative dispute resolution (ADR) provider in the world.
Mediate.com
Provides extensive mediation information on mediation services.